Ordering and payment
How do I place an order?
Ordering is easy. Follow the steps below and your order will be placed in no time!1. Add product to basketFind the item you want and add it to your basket using the orange button. Then click on ‘Continue with order’.2. Fill in your detailsLog in...
What payment methods do you accept?
You can pay securely with us using:iDEALBillink pay laterKlarnaPayPalApple PayMastercardVisaAmerican Express
Can I pay for my order later?
Yes, you can pay later with Billink and Klarna. You will automatically see the available pay-later options at checkout.
Can I change my order?
Please contact us as soon as possible. Once an order has been processed, changes cannot be guaranteed.
How do I cancel my order?
Please contact us as soon as possible. Once an order has been processed or dispatched, it may no longer be possible to cancel it.
I haven’t received an order confirmation
First, check your spam folder. Still haven’t received anything? Then please contact our customer service team.
How do I receive the invoice for my order?
You can download the invoice for your order via the order confirmation you received by email. Can’t find the order confirmation? Please check your spam folder or contact our customer service team.